Refund Policy
Introduction
These terms govern the refunds and cancellation policy for any payment received by Us from the Users by provision of the Services (the “Services”) by any affiliate/reseller/partner to you (“the User”). This policy is to be read in conjugation with the Terms of Usage and Privacy Policy of this website and your use of the Services implies your unconditional acceptance of the terms of this policy and the terms of usage and privacy policy.
IHaveAnswer LLC (“IHA”, “Us” and “We”) reserves the right to modify, amend, or change the terms of this policy at any time at its sole discretion with intimation of such change to the User. It is the User’s responsibility to stay up to date with the terms of this Policy. The continued subscription of the Services by the User shall be deemed to be acceptance of such amended terms of this policy.
Refund of Payments made to IHA
IHaveAnswer LLC offers a refund to the User who is not satisfied with the Services and places a request for a refund on the Website on a ‘no-questions-asked’ basis.
In the event that the User is not satisfied with the Services provided, a refund can be requested within a period of 90 days from the date of their purchase/subscription to the Services.
The User shall, for placing a request for refund, contact our support team at care@ihasoft.co with their request for issuance of a refund. The customer shall receive a refund in their source account within 10 to 15 business days or such timelines as applicable on the third-party payment gateway employed by IHaveAnswer LLC.
Further, notwithstanding anything contained herein, the refund shall not be treated as an obligation on the part of IHaveAnswer LLC nor as a right on the part of the User.